Privacy Policy

<p><strong>Privacy Policy</strong></p>

Privacy Policy

The data controller is:
Erhan Üzel
Wilhelmstrasse 14
10963 Berlin

Email: info@rocketcarshop.de

Thank you for your interest in our online shop. The protection of your privacy is very important to us. Below, we provide detailed information about the handling of your data.

1. Access data and hosting

You can visit our websites without providing any personal information. With each visit to a website, the web server automatically stores a so-called server log file, which contains, for example, the name of the requested file, your IP address, date and time of access, the amount of data transferred, and the requesting provider (access data) and documents the access. This access data is exclusively evaluated for the purpose of ensuring the trouble-free operation of the site and improving our offer. This serves to protect our legitimate interests in a correct presentation of our offer, which are overriding in the context of a balancing of interests, in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR.

2. Data processing for contract execution and contact

2.1 Data processing for contract execution

For the purpose of contract execution (including inquiries about and handling of any existing warranty and performance disruption claims as well as any legal updating obligations) in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR, we collect personal data when you voluntarily provide it to us as part of your order. Mandatory fields are marked as such, because in these cases we absolutely need the data for contract execution and cannot send the order without their provision. Which data is collected is evident from the respective input forms.

Further information on the processing of your data, in particular on the transfer to our service providers for the purpose of order, payment, and shipping processing, can be found in the following sections of this privacy policy. After complete execution of the contract, your data will be restricted for further processing and deleted after the expiry of tax and commercial retention periods in accordance with Art. 6 Para. 1 S. 1 lit. c GDPR, unless you have expressly consented to further use of your data in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR or we reserve the right to further data use that is legally permitted and about which we inform you in this statement.

2.2 Customer account

If you have given your consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR by deciding to open a customer account, we will use your data for the purpose of opening a customer account and for storing your data for future orders on our website. Your customer account can be deleted at any time either by sending a message to the contact option described in this privacy policy or by using a dedicated function in the customer account. After deletion of your customer account, your data will be deleted, unless you have expressly consented to further use of your data in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR or we reserve the right to further data use that is legally permitted and about which we inform you in this statement.

2.3 Contacting us

In the context of customer communication, we collect personal data in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR to process your inquiries if you voluntarily provide it to us when contacting us (e.g., via contact form or email). Mandatory fields are marked as such, as we absolutely need this data to process your contact request. What data is collected is evident from the respective input forms. After complete processing of your inquiry, your data will be deleted, unless you have expressly consented to further use of your data in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR or we reserve the right to further data use that is legally permitted and about which we inform you in this statement.

Live Chat Tool Tidio

If you use the live chat tool to contact us, the data you voluntarily enter there (name, email address, message) will be processed by us in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR for the purpose of responding to your inquiry within the scope of contract execution. Furthermore, the use of this tool serves to protect our legitimate interests in effective and improved customer communication, which are overriding in the context of a balancing of interests, in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR. The data will then be deleted. The live chat tool is provided by Tidio LLC, 149 New Montgomery St 4th Floor, San Francisco, CA 94105, USA ("Tidio"), which acts on our behalf.

Our service providers are located and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection by decision: USA.

The adequacy decision for the USA serves as the basis for third-country transfers, provided that the respective service provider is certified. Until certification by our service providers, data transfer continues to rely on this basis: Standard contractual clauses of the European Commission.

Our service providers are located and/or use servers in countries outside the EU and the EEA. For these countries, there is no adequacy decision by the European Commission. Our cooperation with them is based on the standard contractual clauses of the European Commission.

3. Data processing for shipping purposes

For the fulfillment of the contract in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR, we pass on your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods.

Data transfer to shipping service providers for the purpose of shipping notification

If you have given us your express consent to this during or after your order, we will pass on your email address and telephone number to the selected shipping service provider in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR, so that they can contact you for the purpose of delivery notification or coordination before delivery.
The consent can be revoked at any time by sending a message to the contact option described in this privacy policy or directly to the shipping service provider at the contact address listed below. After revocation, we will delete your data provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to further data use that is legally permitted and about which we inform you in this statement.

DHL Paket GmbH
Sträßchensweg 10
53113 Bonn
Germany

DPD Deutschland GmbH
Wailandtstraße 1
63741 Aschaffenburg
Germany

4. Data processing for payment processing

When processing payments in our online shop, we work with the following partners: technical service providers, credit institutions, payment service providers.

4.1 Data processing for transaction execution

Depending on the selected payment method, we transmit the data necessary for processing the payment transaction to our technical service providers, who work for us within the scope of order processing, or to the commissioned credit institutions or to the selected payment service provider, insofar as this is necessary for processing the payment. This serves to fulfill the contract in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR. In some cases, the payment service providers collect the data required for payment processing themselves, e.g., on their own website or via technical integration in the order process. In this respect, the data protection policy of the respective payment service provider applies.
For questions about our partners for payment processing and the basis of our cooperation with them, please contact the contact option described in this privacy policy.

4.2 Data processing for fraud prevention and optimization of our payment processes

If necessary, we provide our service providers with additional data, which they use together with the data necessary for payment processing as our processors for the purpose of fraud prevention and optimizing our payment processes (e.g., invoicing, processing of disputed payments, accounting support). This serves to protect our legitimate interests in protecting ourselves against fraud or in efficient payment management, which are overriding in the context of a balancing of interests, in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR.

4.3 Identity and credit check when selecting Klarna payment services

Klarna Direct Debit, Purchase on Account via Klarna, Klarna Installment Purchase
If you choose the payment services of Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter Klarna), we ask for your consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR that we may transmit the data necessary for payment processing and an identity and credit check to Klarna. In Germany, for the identity and credit check, the credit agencies mentioned in Klarna's Privacy Policy may be used. Klarna uses the received information about the statistical probability of a payment default for a balanced decision on the establishment, execution, or termination of the contractual relationship. You can revoke your consent at any time by sending a message to the contact option mentioned in this privacy policy. This may result in us no longer being able to offer you certain payment options. You can also revoke your consent to this use of personal data at any time directly with Klarna.

4.4 Identity and credit check when selecting Billpay payment services (operated by Klarna Bank AB)

If you choose the payment services of Klarna Bank AB AB (publ.), Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter BillPay), we ask for your consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR that we may transmit the data necessary for payment processing and an identity and credit check to Billpay. In Germany, for the identity and credit check, the credit agencies mentioned in Billpay's Privacy Policy may be used. Billpay uses the received information about the statistical probability of a payment default for a balanced decision on the establishment, execution, or termination of the contractual relationship. You can revoke your consent at any time by sending a message to the contact option mentioned in this privacy policy. This may result in us no longer being able to offer you certain payment options. You can also revoke your consent to this use of personal data at any time directly with BillPay.

4.5 Identity and credit check when selecting purchase on account via PayOne

If you choose the payment method purchase on account (offered via PayOne GmbH, Lyoner Str. 9, 60528 Frankfurt a. M., Germany (hereinafter PayOne)), we ask for your consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR that we may transmit the data necessary for payment processing and an identity and credit check to PayOne. In Germany, for the identity and credit check, the credit agencies mentioned in PayOne's Privacy Policy may be used. PayOne uses the received information about the statistical probability of a payment default for a balanced decision on the establishment, execution, or termination of the contractual relationship. You can revoke your consent at any time by sending a message to the contact option mentioned in this privacy policy. This may result in us no longer being able to offer you certain payment options.

4.6 Identity and credit check when selecting purchase on account via PayPal and Ratepay

If you choose the payment method purchase on account (offered via Ratepay GmbH, Franklinstraße 28-29, 10587 Berlin (hereinafter Ratepay) and PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, 2449 Luxembourg (hereinafter PayPal)), we ask for your consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR that we may transmit the data necessary for payment processing and an identity and credit check to Ratepay. In Germany, for the identity and credit check, the credit agencies mentioned in Ratepay's Privacy Policy may be used. Ratepay uses the received information about the statistical probability of a payment default for a balanced decision on the establishment, execution, or termination of the contractual relationship. You can revoke your consent at any time by sending a message to the contact option mentioned in this privacy policy. This may result in us no longer being able to offer you certain payment options. Additional information on data protection at PayPal can be found here.

5. Advertising by email, telephone

5.1 Email newsletter with registration, newsletter tracking with separate consent

If you subscribe to our newsletter, we use the data required for this or separately provided by you to regularly send you our email newsletter based on your consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR. Unsubscribing from the newsletter is possible at any time and can be done either by sending a message to the contact option described below or via a dedicated link in the newsletter. After unsubscribing, we will delete your email address from the recipient list, unless you have expressly consented to further use of your data in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR or we reserve the right to further data use that is legally permitted and about which we inform you in this statement.

If you have additionally given us your consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR for the analysis of our newsletter, we also analyze your interaction with our newsletter by measuring, storing, and evaluating opening rates and click rates for the purpose of designing future newsletter campaigns ("newsletter tracking").

For this evaluation, the sent emails contain one-pixel technologies (e.g., so-called web beacons, tracking pixels) stored on our website. For the evaluations, we link the following "newsletter data" in particular

the page from which the page was requested (so-called referrer URL),
the date and time of the request,
the description of the type of web browser used,
the IP address of the requesting computer,
the email address,
the date and time of registration and confirmation

and the one-pixel technologies with your email address or your IP address and, if applicable, an individual ID. Links contained in the newsletter may also contain this ID.

Unsubscribing from newsletter tracking is possible at any time and can be done either by sending a message to the contact option described or via a dedicated link in the newsletter.

The information is stored for as long as you are subscribed to the newsletter.

5.2 Newsletter dispatch

The newsletter may also be sent by our service providers as part of processing on our behalf. For questions about our service providers and the basis of our cooperation with them, please contact the contact option described in this privacy policy.

The newsletter and the newsletter tracking described above may also be sent by our service providers as part of processing on our behalf. For questions about our service providers and the basis of our cooperation with them, please contact the contact option described in this privacy policy.

Our service providers are located and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection by decision: United Kingdom.

Our service providers are located and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection by decision: USA.
There is a decision by the European Commission on an adequate level of data protection for the USA as a basis for a third-country transfer, provided that the respective service provider is certified. Until certification by our service providers, data transfer continues to rely on this basis: Standard contractual clauses of the European Commission.

Our service providers are located and/or use servers in these countries: Australia. There is no adequacy decision by the European Commission for this country/these countries. Our cooperation with them is based on these safeguards: Standard Contractual Clauses of the European Commission.

5.3 Telephone Advertising

If you have given your consent according to Art. 6 (1) sentence 1 lit. a GDPR, we will use the necessary data provided by you, or separately communicated by you, for our own advertising purposes, e.g., to inform you about interesting offers and our products. You can revoke your consent at any time, either by sending a message to the contact option described in this privacy policy, or by an oral statement during any call. After revocation, we will delete your telephone number, unless you have expressly consented to further use of your data, or we reserve the right to further data use that is legally permitted and about which we inform you in this statement.

6. Cookies and other technologies

6.1 General Information

To make visiting our website attractive and to enable the use of certain functions, we use technologies, including so-called cookies, on various pages. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e., after you close your browser (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser on your next visit (persistent cookies).

Protection of privacy on end devices
When using our online offer, we use strictly necessary technologies to provide the expressly requested telemedia service. The storage of information in your device or access to information already stored in your device does not require consent in this respect.

For functions that are not strictly necessary, the storage of information in your device or access to information already stored in your device requires your consent. We point out that if consent is not given, parts of the website may not be fully usable. Any consents you have given will remain valid until you adjust or reset the respective settings in your device.

Any subsequent data processing by cookies and other technologies
We use technologies that are absolutely necessary for the use of certain functions of our website (e.g., shopping cart function). Through these technologies, IP address, time of visit, device and browser information, and information about your use of our website (e.g., information about the content of the shopping cart) are collected and processed. This serves our overriding legitimate interests in an optimized presentation of our offer within the framework of a balancing of interests in accordance with Art. 6 (1) sentence 1 lit. f GDPR.

In addition, we use technologies to fulfill legal obligations to which we are subject (e.g., to be able to prove consent to the processing of your personal data) as well as for web analysis and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the following sections of this privacy policy.

You can find the cookie settings for your browser under the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™

If you have consented to the use of technologies in accordance with Art. 6 (1) sentence 1 lit. a GDPR, you can revoke your consent at any time by sending a message to the contact option described in the privacy policy. Alternatively, you can also access the following link: /?id=GDPR_769769dd5c4da8efb4d18bf16ca2c677. If you do not accept cookies, the functionality of our website may be limited.

6.2 Consent Manager Platform (CMP)

On our website, we use a consent management service ("Consent Manager Platform (CMP)") to inform you about the cookies and other technologies we use on our website, and to obtain, manage, and document your potentially required consent to the processing of your personal data by these technologies. This is necessary according to Art. 6 (1) sentence 1 lit. c GDPR to fulfill our legal obligation according to Art. 7 (1) GDPR to be able to prove your consent to the processing of your personal data, to which we are subject. The Consent Manager Platform (CMP) used is an offer from iubenda s.r.l, Via San Raffaele 1, 20121 Milan, Italy, which processes your data on our behalf.

After submitting your cookie declaration on our website, the web server stores the following data: IP address, device information, browser information, set language, accessed website or its URL, date and time of your consent declaration, and information about your consent behavior.

In addition, the following technologies are used that contain information about your consent behavior: cookies, log files

Your data will be deleted after one year, unless you have expressly consented to further use of your data in accordance with Art. 6 (1) sentence 1 lit. a GDPR, or we reserve the right to further data use that is legally permitted and about which we inform you in this statement.

7. Use of cookies and other technologies

We use the following cookies and other third-party technologies on our website. Unless otherwise specified for individual technologies, this is done on the basis of your consent in accordance with Art. 6 (1) sentence 1 lit. a GDPR. After the purpose has ceased and the use of the respective technology by us has ended, the data collected in this context will be deleted. You can revoke your consent at any time with effect for the future. Further information on your revocation options can be found in the section "Cookies and other technologies". Further information, including the basis of our cooperation with the individual providers, can be found with the individual technologies. If you have any questions about the providers and the basis of our cooperation with them, please contact the contact option described in this privacy policy.

7.1 Use of Google services

We use the technologies described below from Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). The information automatically collected by Google technologies about your use of our website is usually transmitted to a Google LLC server, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA, and stored there. Unless otherwise specified for individual technologies, data processing is based on an agreement between jointly responsible parties according to Art. 26 GDPR for the respective technology. Further information on data processing by Google can be found in the Google Privacy Policy.

Our service providers are located and/or use servers in countries outside the EU and the EEA for which the European Commission has determined an adequate level of data protection by decision.

Our service providers are located and/or use servers in countries outside the EU and the EEA. There is no adequacy decision by the European Commission for these countries. Our cooperation with them is based on Standard Contractual Clauses of the European Commission.

Google Analytics

For the purpose of website analysis, data (IP address, time of visit, device and browser information, and information about your use of our website) is automatically collected and stored with Google Analytics, from which usage profiles are created using pseudonyms. Cookies may be used for this purpose. If you visit our website from the EU, your IP address is stored on a server located in the EU for the derivation of location data and then immediately deleted before the traffic is forwarded to other Google servers for processing. Data processing is based on a data processing agreement with Google.

For the purpose of optimized marketing of our website, we have activated the data sharing settings for "Google products and services" . This allows Google to access and then use the data collected and processed by Google Analytics to improve Google services. The data sharing with Google within the framework of these data sharing settings takes place on the basis of an additional agreement between controllers. We have no influence on the subsequent data processing by Google.

For the purpose of optimized marketing of our website, we use the so-called User-ID function. With the help of this function, we can assign a unique, permanent ID to your interaction data of one or more sessions on our online presences and thus analyze your user behavior across devices and sessions.

For web analysis, the extension function of Google Analytics Google Signals enables so-called "cross-device tracking". Insofar as your internet-enabled devices are linked to your Google account and you have activated the "personalized advertising" setting in your Google account, Google can create reports on your usage behavior (especially the cross-device user numbers), even if you change your device. No processing of personal data by us takes place in this respect; we only receive statistics created on the basis of Google Signals.

For web analysis and advertising purposes, the extension function of Google Analytics, the so-called DoubleClick cookie, enables your browser to be recognized when visiting other websites. Google will use this information to compile reports on website activities and to provide other services related to website usage.

If you do not give us your consent in accordance with Art. 6 (1) sentence 1 lit. a GDPR to the use of Google Analytics, no cookies will be stored on or read from your device. The data processing described in the preceding paragraphs will not take place. To close gaps in web analysis through behavioral and conversion modeling, pings with data (user agent, information about your consent behavior, screen resolution, IP address) are sent to Google.

Google AdSense

Our website markets space for third-party advertisements via Google AdSense. These advertisements are shown to you in various places on this website. The so-called DoubleClick cookie enables the display of interest-based advertising by collecting and processing data (IP address, time of visit, device and browser information, and information about your use of our website) and the automatic assignment of a pseudonymous UserID, with the help of which interests are determined based on visits to this and other websites.

Google Ads

For advertising purposes in Google search results and on third-party websites, the so-called Google Remarketing Cookie is set when you visit our website, which automatically enables interest-based advertising by collecting and processing data (IP address, time of visit, device and browser information, and information about your use of our website) and by means of a pseudonymous CookieID and based on the pages you have visited. Further data processing only takes place if you have activated the "personalized advertising" setting in your Google account. In this case, if you are logged into Google during your visit to our website, Google uses your data together with Google Analytics data to create and define audience lists for cross-device remarketing.

For website analysis and event tracking, we use Google Ads Conversion Tracking to measure your subsequent usage behavior if you have reached our website via a Google Ads advertisement. For this purpose, cookies may be used and data (IP address, time of visit, device and browser information, and information about your use of our website based on events specified by us, such as visiting a website or subscribing to a newsletter) may be collected, from which usage profiles are created using pseudonyms.

If you do not give us your consent in accordance with Art. 6 (1) sentence 1 lit. a DSGVO to the use of Google Ads, no cookies will be stored on or read from your device. The data processing described in the preceding paragraphs will not take place. To close gaps in web analysis through behavioral and conversion modeling, pings with data (user agent, information about your consent behavior, screen resolution, IP address, page URL, information about ad clicks in URL parameters) are sent to Google. Your IP address is used to derive the IP country.

Google Maps

For the visual representation of geographical information, Google Maps collects data about your use of the Maps functions, in particular the IP address and location data, transmits it to Google, and then processes it. We have no influence on this subsequent data processing.

Google reCAPTCHA

For the purpose of protecting against misuse of our web forms and against spam by automated software (so-called bots), Google reCAPTCHA collects data (IP address, time of visit, browser information, and information about your use of our website) and performs an analysis of your use of our website using a so-called JavaScript and cookies. In addition, other cookies stored by Google services in your browser are evaluated. No reading or storing of personal data from the input fields of the respective form takes place.

Google Tag Manager

With Google Tag Manager, we can manage various codes and services on our website. When implementing the individual tags, Google may also process personal data (e.g., IP address, online identifiers (including cookies)). Data processing is based on a data processing agreement with Google.

The use of Google Tag Manager allows various services/technologies to be integrated.
If you do not wish to use individual tracking services and have therefore deactivated them, the deactivation will remain valid for all affected tracking tags that are integrated via Google Tag Manager.

YouTube Video Plugin

For the integration of third-party content, data (IP address, time of visit, device and browser information) is collected via the YouTube Video Plugin in the extended data protection mode we use, transmitted to Google, and subsequently processed by Google, only when you play a video.

7.2 Use of Facebook services

Use of Facebook Pixel

We use the Facebook Pixel within the scope of the technologies described below by Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland ("Facebook (by Meta)" or "Meta Platforms Ireland"). With the Facebook Pixel, data (IP address, time of visit, device and browser information, as well as information about your use of our website based on events specified by us, such as visiting a website or subscribing to a newsletter) is automatically collected and stored, from which usage profiles are created using pseudonyms. As part of the so-called extended data matching, information for matching purposes is also collected and stored in hashed form, which can identify individuals (e.g., names, email addresses, and phone numbers). For this purpose, when you visit our website, the Facebook Pixel automatically sets a cookie that automatically enables recognition of your browser on other websites using a pseudonymous CookieID. Facebook (by Meta) will combine this information with other data from your Facebook account and use it to compile reports on website activities and to provide other services related to website usage, in particular personalized and group-based advertising.
The information about your use of our website automatically collected by Facebook (by Meta) technologies is usually transferred to a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025, USA, and stored there. Further information about data processing by Facebook can be found in the Facebook (by Meta) Privacy Policy.

Our service providers are located and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection by decision: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina.

The adequacy decision for the USA applies as a basis for third-country transfers, provided that the respective service provider is certified. A certification is available.

Our service providers are located and/or use servers in these countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico. For these countries, there is no adequacy decision by the European Commission. Our cooperation with them is based on these guarantees: Standard Contractual Clauses of the European Commission.

Facebook Analytics

Within the framework of Facebook Business Tools, statistics on visitor activities on our website are created from the data collected with the Facebook Pixel about your use of our website. The data processing is based on an agreement on order processing by Facebook (by Meta). Your analysis serves the optimal presentation and marketing of our website.

Facebook Ads (Ads Manager)

Through Facebook Ads, we advertise this website on Facebook (by Meta) and on other platforms. We determine the parameters of the respective advertising campaign. Facebook (by Meta) is responsible for the exact implementation, in particular the decision on the placement of ads for individual users. Unless otherwise specified for individual technologies, data processing is based on an agreement between jointly responsible parties according to Art. 26 GDPR. Joint responsibility is limited to the collection of data and its transmission to Meta Platforms Ireland. Subsequent data processing by Meta Platforms Ireland is not covered by this.

Based on the statistics on visitor activities on our website created via Facebook Pixel, we run group-based advertising on Facebook (by Meta) via Facebook Custom Audience by determining the characteristics of the respective target group. As part of the extended data matching (see above) for determining the respective target group, Facebook (by Meta) acts as our processor.

Based on the pseudonymous cookie ID set by the Facebook Pixel and the collected data about your usage behavior on our website, we run personalized advertising via Facebook Pixel Remarketing.

Via Facebook Pixel Conversions , we measure your subsequent usage behavior for web analysis and event tracking if you have reached our website via an advertisement from Facebook Ads. Data processing is based on an agreement on order processing by Facebook (by Meta).

8. Integration of the Trusted Shops Trustbadge/other widgets

If you have given your consent according to Art. 6 para. 1 sentence 1 lit. a GDPR, Trusted Shops widgets are integrated on this website to display Trusted Shops services (e.g. seal of approval, collected reviews) and to offer Trusted Shops products for buyers after an order.

The Trustbadge and the services advertised with it are an offer of Trusted Shops AG, Subbelrather Str. 15C, 50823 Cologne ("Trusted Shops"), with whom we are jointly responsible for data protection according to Art. 26 GDPR. We inform you in these data protection notices about the essential contents of the contract according to Art. 26 para. 2 GDPR.

Within the framework of the joint responsibility between us and Trusted Shops AG, for data protection questions and to assert your rights, please contact Trusted Shops preferably using the contact options specified in the data protection information. Regardless of this, you can always contact the controller of your choice. Your request will then, if necessary, be forwarded to the other controller for a response.

8.1 Data processing when integrating the Trustbadge/other widgets

The Trustbadge is provided by a US-American CDN provider (Content Delivery Network). An adequate level of data protection is ensured in each case by an adequacy decision of the EU Commission, which can be found here for the USA. Service providers used from the USA are generally certified under the EU-U.S. Data Privacy Framework (DPF). Further information can be found here. If used service providers are not certified under the DPF, standard contractual clauses have been concluded as an appropriate guarantee.

When the Trustbadge is called up, the web server automatically stores a so-called server log file, which also contains your IP address, date and time of the retrieval, the amount of data transferred and the requesting provider (access data) and documents the retrieval. The IP address is anonymized immediately after collection so that the stored data cannot be assigned to your person. The anonymized data is used in particular for statistical purposes and for error analysis.

8.2 Data processing after order completion

If you have given your consent, after order completion, the Trustbadge accesses order information stored on your end device (order total, order number, product purchased if applicable) as well as your email address, and your email address is hashed using a cryptological one-way function. The hash value is then transmitted to Trusted Shops with the order information in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR.
This serves to verify whether you are already registered for Trusted Shops services. If this is the case, further processing takes place in accordance with the contractual agreement between you and Trusted Shops. If you are not yet registered for the services or do not give your consent for automatic detection via the Trustbadge, you will then have the option to manually register for the use of the services or to conclude the protection within the framework of your possibly already existing user agreement.

For this purpose, after your order is completed, the Trustbadge accesses the following information stored on your end device: order total, order number and email address. This is necessary so that we can offer you buyer protection. Data is only transferred to Trusted Shops if you actively decide to conclude buyer protection by clicking on the correspondingly designated button in the so-called Trustcard. If you decide to use the services, further processing is governed by the contractual agreement with Trusted Shops pursuant to Art. 6 para. 1 lit. b GDPR, in order to complete your registration for buyer protection and secure the order, and to send you review invitations by email if applicable.

Trusted Shops uses service providers in the areas of hosting, monitoring and logging. The legal basis is Art. 6 para. 1 lit. f GDPR for the purpose of ensuring trouble-free operation. Processing may take place in third countries (USA and Israel). An adequate level of data protection is ensured in each case by an adequacy decision of the EU Commission, which can be found here for the USA and here for Israel. Service providers used from the USA are generally certified under the EU-U.S. Data Privacy Framework (DPF). Further information can be found here. If used service providers are not certified under the DPF, standard contractual clauses have been concluded as an appropriate guarantee.

9. Social Media

9.1 Social Buttons from Facebook (by Meta), Instagram (by Meta), Whatsapp

Social buttons from social networks are used on our website. These are only embedded as HTML links on the page, so that no connection to the servers of the respective provider is established when our website is called up. If you click on one of the buttons, the website of the respective social network opens in a new window of your browser. There you can, for example, click the Like or Share button.

9.2 Our online presence on Facebook (by Meta), Instagram (by Meta), YouTube, Pinterest, LinkedIn

If you have given your consent to the respective social media operator in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, when you visit our online presences on the social media platforms mentioned above, your data will be automatically collected and stored for market research and advertising purposes, from which usage profiles will be created using pseudonyms. These can be used, for example, to place advertisements within and outside the platforms that presumably correspond to your interests. Cookies are generally used for this purpose. For detailed information on the processing and use of data by the respective social media operator, as well as a contact option and your related rights and setting options for protecting your privacy, please refer to the privacy policies of the providers linked below. If you still need assistance with this, you can contact us.

Facebook (by Meta) is an offer by Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland ("Meta Platforms Ireland"). The information about your use of our online presence on Facebook (by Meta) automatically collected by Meta Platforms Ireland is generally transferred to a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025, USA, and stored there. Data processing within the framework of visiting a Facebook (by Meta) fan page takes place on the basis of an agreement between jointly responsible parties in accordance with Art. 26 GDPR. Further information (information on Insights data) can be found here.

Our service providers are located and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection by decision: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina.

The adequacy decision for the USA applies as a basis for third-country transfers, provided that the respective service provider is certified. A certification is available.

Our service providers are located and/or use servers in these countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico.
For these countries, there is no adequacy decision by the European Commission. Our cooperation with them is based on these guarantees: Standard Contractual Clauses of the European Commission.

Instagram (by Meta) is an offer by Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland ("Meta Platforms Ireland"). The information about your use of our online presence on Instagram automatically collected by Meta Platforms Ireland is generally transferred to a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, CA 94025, USA, Menlo Park, California 94025, USA, and stored there. Data processing within the framework of visiting an Instagram (by Meta) fan page takes place on the basis of an agreement between jointly responsible parties in accordance with Art. 26 GDPR. Further information (information on Insights data) can be found here.

The adequacy decision for the USA applies as a basis for third-country transfers, provided that the respective service provider is certified. A certification is available.

YouTube is an offer by Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). The information about your use of our online presence on YouTube automatically collected by Google is generally transferred to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA, and stored there.

Our service providers are located and/or use servers in countries outside the EU and EEA for which the European Commission has determined an adequate level of data protection by decision.

Our service providers are located and/or use servers in countries outside the EU and EEA. For these countries, there is no adequacy decision by the European Commission. Our cooperation with them is based on Standard Contractual Clauses of the European Commission.

Pinterest is an offer by Pinterest Europe Ltd., Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland ("Pinterest"). The information about your use of our online presence on Pinterest automatically collected by Pinterest is generally transferred to a server of Pinterest, Inc., 505 Brannan St., San Francisco, CA 94107, USA, and stored there.

Our service providers are located and/or use servers in countries outside the EU and EEA for which the European Commission has determined an adequate level of data protection by decision.

LinkedIn is an offer by LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland ("LinkedIn"). The information about your use of our online presence on LinkedIn automatically collected by LinkedIn is generally transferred to a server of LinkedIn Corporation, 1000 W. Maude Avenue, Sunnyvale, CA 94085, USA, and stored there.

Our service providers are located and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection by decision: USA.

The adequacy decision for the USA applies as a basis for third-country transfers, provided that the respective service provider is certified. Until certification by our service providers, data transfer continues to be based on this basis: Standard Contractual Clauses of the European Commission.

10. Contact options and your rights

10.1 Your rights

As a data subject, you have the following rights:

in accordance with Art. 15 GDPR, the right to request information about your personal data processed by us, to the extent specified therein;
in accordance with Art. 16 GDPR, the right to demand the immediate correction of inaccurate or completion of your personal data stored by us;
in accordance with Art. 17 GDPR, the right to demand the erasure of your personal data stored by us, unless further processing is necessary
- for exercising the right to freedom of expression and information;
- for compliance with a legal obligation;
- for reasons of public interest, or
- for the establishment, exercise, or defense of legal claims;
in accordance with Art. 18 GDPR, the right to demand the restriction of the processing of your personal data if
- the accuracy of the data is contested by you;
- the processing is unlawful, but you object to its erasure;
- we no longer need the data, but you require it for the establishment, exercise, or defense of legal claims, or
- you have objected to the processing in accordance with Art. 21 GDPR;
in accordance with Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, commonly used, and machine-readable format or to request its transmission to another controller;
in accordance with Art. 77 GDPR, the right to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our company headquarters.

Right to object

Insofar as we process personal data as explained above to safeguard our overriding legitimate interests within the framework of a balancing of interests, you can object to this processing with effect for the future. If the processing is carried out for direct marketing purposes, you can exercise this right at any time as described above. Insofar as the processing is carried out for other purposes, you only have a right to object if there are reasons arising from your particular situation.

After exercising your right to object, we will no longer process your personal data for these purposes, unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or if the processing serves the establishment, exercise, or defense of legal claims.

This does not apply if the processing is carried out for direct marketing purposes. In that case, we will no longer process your personal data for this purpose.

10.2 Contact options

For questions regarding the collection, processing, or use of your personal data, for information, correction, restriction, or deletion of data, as well as revocation of granted consents or objection to a specific data use, please contact us directly via the contact details in our imprint.